Free shipping on orders over ₹1000

Purr & Pawzz
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Shipping Information

Fast and reliable delivery across India

Shipping Charges
Shipping MethodShipping ChargeDelivery Time
Express Shipping

₹300

1-2 business days
Standard Shipping

₹100

3-4 business days
Free Shipping

FREE

5-7 business days
Delivery Timeline
Metro Cities

Hyderabad, Bangalore, Mumbai, Delhi, Chennai, Kolkata
Delivery: 2-4 business days

Tier 2 Cities

Major cities and towns
Delivery: 4-6 business days

Remote Areas

Rural and remote locations
Delivery: 6-10 business days

Order Processing

Processing Time: 1-2 business days

• Orders placed before 2 PM are processed same day
• Orders after 2 PM are processed next business day
• Weekend orders processed on Monday
• You'll receive tracking details via email/SMS once shipped
What Happens After You Order:
1. Order Confirmation - Instant email confirmation
2. Processing - Your order is packed (1-2 days)
3. Shipped - Tracking details sent via email/SMS
4. Out for Delivery - Courier partner delivers
5. Delivered - Sign and receive your order
Shipping Partners

We work with trusted courier partners to ensure safe delivery:

• Delhivery
• Blue Dart
• DTDC
• India Post (for remote areas)

Track your shipment using the tracking number provided in your shipping confirmation email.

Delivery Instructions
Before Delivery:
• Ensure someone is available at delivery address
• Valid ID required for signature verification
• Check shipping address for accuracy
• Save delivery partner's contact number
Upon Delivery:
• Inspect package for external damage
• Don't accept tampered or damaged packages
• Sign delivery receipt after inspection
• Report issues within 24 hours
Failed Delivery Attempts:
• Courier makes 3 delivery attempts
• Contact courier for re-delivery
• After 3 attempts, package returns to us
• Re-shipping charges may apply
International Shipping

Currently, we only ship within India. International shipping coming soon! Subscribe to our newsletter for updates.

Shipping Support

Questions about shipping? Contact our support team:

📧 Email: Purrandpawzz@gmail.com
📞 Phone: +91 70134 85663
🕒 Monday-Saturday, 9 AM - 6 PM IST

Top quality food and products for the happiness & health of your pet!
Planet-Earth

100% Natural

Health-Care

Health care

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Purr & Pawzz

PET SPA & CLINIC

Purr & Pawzz - Vet clinic, Pet Store and Spa | Gachibowli, Hyderabad. First floor, Plot No: 25, 211, My Home Vihanga Rd, TNGOs Colony, Gachibowli, Hyderabad, Telangana 500032

+91 70134 85663
Live chatHelp desk

Purrandpawzz@gmail.com